Kennedy Hunter Solicitors
    Last Updated: May 2025

    1. Introduction

    Kennedy Hunter Solicitors (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose and store your personal data, whether through our website, mobile app, or in the course of providing legal services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

    1. What Data We Collect

    We may collect and process the following types of personal data:

    • Identity and Contact Information: Name, address, date of birth, phone number, email address, and identification documents.
    • Case Details and Special Category Data: Information relevant to your legal matter, including medical, financial, or criminal record data, where necessary.
    • Payment and Financial Data: Bank details, invoices, and payment records.
    • Communications: Emails, phone records, letters, and other correspondence.
    • Website Usage Data: IP address, browser type, pages visited, and technical data via cookies.
    • Marketing Preferences: Opt-in status for newsletters or legal updates.
    • Mobile App Data: If you use our mobile app, we collect login details (e.g. file reference and password), secure messages, documents uploaded or accessed, appointment details, and app usage logs. This may include technical data like device type and operating system. We do not collect precise location data from your device. All app data is processed securely via cloud infrastructure.
    1. How We Use Your Data

    We use your personal data to:

    • Provide legal advice and representation.
    • Manage client files, appointments, and billing.
    • Respond to enquiries and communications.
    • Comply with legal and regulatory obligations.
    • Improve our services and website/app functionality.
    • Send marketing updates (with your consent).
    • Protect our legal rights and business interests.

    Mobile App Functionality: Data collected via our mobile app is used to facilitate secure messaging, document sharing, appointment scheduling, and client access to case updates or payments. All communications and files are protected under solicitor-client confidentiality and stored securely.

    1. Legal Bases for Processing

    We rely on the following legal bases:

    • Contractual necessity (e.g. to provide legal services).
    • Legal obligations (e.g. anti-money laundering checks).
    • Legitimate interests (e.g. to improve services or recover fees).
    • Consent (e.g. for marketing communications).
    • Legal claims basis (for special category data).
    1. How We Share Your Data

    We may share your data with:

    • Cloud and IT service providers.
    • Barristers, medical experts, or other legal professionals.
    • Opposing parties and courts.
    • Regulatory bodies or government authorities.
    • Third parties with your consent.

    All data processors are contractually obliged to maintain confidentiality and data security.

    1. International Transfers

    We do not routinely transfer your data outside the UK. If we must do so (e.g. via cloud storage providers), we ensure appropriate safeguards such as Standard Contractual Clauses.

    1. Data Security Measures

    We take data security seriously and implement measures including:

    • Encrypted storage and communications.
    • Access restrictions and authentication.
    • Secure cloud infrastructure.
    • Staff training and confidentiality agreements.
    • Secure disposal of physical and electronic records.

    Mobile App Security: The app uses encryption, token-based login, and secure cloud services. Users are advised to keep devices secure and avoid sharing login credentials.

    1. Data Retention

    We retain personal data:

    • For up to six years after case closure (or longer if required by law).
    • Enquiry data for 12–24 months.
    • Marketing data until you opt out.
    • App usage data in line with client records.

    Data no longer needed is securely deleted or anonymised.

    1. Your Rights

    You have rights under UK GDPR, including:

    • Access: Request a copy of your data.
    • Rectification: Ask us to correct inaccurate data.
    • Erasure: Request deletion (subject to legal exceptions).
    • Restriction: Limit how we use your data.
    • Portability: Transfer your data to another provider.
    • Objection: Object to processing based on legitimate interest or for marketing.
    • Withdraw Consent: At any time for consent-based processing.
    • Lodge a Complaint: With the Information Commissioner’s Office (ICO).

    Contact us to exercise these rights.

    1. Cookies and Website Usage

    Our website uses cookies to:

    • Enable core functions.
    • Analyse traffic (e.g. via Google Analytics).
    • Improve user experience.

    You can control cookies via browser settings. See our Cookies Notice for details.

    1. Contact Information

    Kennedy Hunter Solicitors (Kennedy Hunter LLP)
    36 Westgate, Cleckheaton, BD19 5EY
    Email: info@kennedyhunter.co.uk
    SRA Number: 8010301 | Company No: OC454553 | ICO No: ZB884441

    To make a privacy enquiry, include the subject line “Data Protection”.
    You may also contact the ICO at www.ico.org.uk or by calling 0303 123 1113.